The Resident Satisfaction Survey gathers feedback from community members regarding municipal services and initiatives. Conducted annually, this survey helps the City to identify resident priority programs, services and concerns; assesses resident perception of and satisfaction with City programs and services; and informs the City’s strategic plans and continuous improvement efforts.

Between April 6 and May 1, randomly selected residents were interviewed by a phone call from Deloitte, our research partner, to provide feedback for the Resident Satisfaction Survey over the phone.

Between May 4 - 15, 2026, an online survey was open for any resident to provide feedback on municipal services and initiative.

Responses to both the phone survey and online survey will be compiled, and a report will be presented to Council in June 2026. Once shared with Council - the results will be posted to this page.